Dell P2422H - Dell 24 Monitor

Manufacturer Return Policies

All manufacturer policies are subject to change without notice.

MyTech-USA™ provides a Manufacturer Return Policies list to download for your reference. Policies are updated frequently, so bookmark this page for the most up-to-date information and ensure you have the most recent guidelines.

The MyTech-USA™ Manufacturer Return Policies are for informational purposes only. MyTech-USA™ is not liable for any changes made to these forms once they have been downloaded and/or printed.

manufacturer policies

MyTech-USA™ Standard Return Policy

MyTech-USA™ Standard Return Policy represents the number of days MyTech-USA™ will honor returns based on manufacturer restrictions that differ from MyTech-USA™ own standard restrictions. In addition, the allowable percentage of returns is based on the lookback days.

MyTech-USA™  Standard Return Policy is divided into two categories:

• Stock Balance--This product is unopened, unused, and can be resold as new. Products must be in resalable condition (without price tags, clean, undamaged, unused, unopened, and complete in the original manufacturer packaging. All products deemed not in stock balance condition will be returned to customers at their expense.

• Defective--This product will not operate or is dead on arrival (D.O.A.). Incompatible product is not defective, or D.O.A. MyTech-USA™ tests defective and D.O.A products. Any product deemed not defective, or D.O.A. will be returned to customers at their expense.

Key To Manufacturer Policies

Manufacturer Number--Contains four-digit numbers that identify a manufacturer's specific product line with MyTech-USA™. One manufacturer can have multiple manufacturer numbers and/or product lines.

Manufacturer Name--Identifies the manufacturer name and specific product line, if applicable.

Stock Balance Days/Percent--Displays two numbers separated by a slash. The first number indicates the number of days (from purchase history) a product is returnable within stock balance guidelines. The second number indicates the percentage amount allowable to return as a Stock Balance for that specific manufacturer number.

Defective Days/Percent--Displays two numbers separated by a slash. The first number indicates the number of days (from purchase history) a product is returnable within defective guidelines. The second number indicates the percentage amount allowable to return as defective for that specific manufacturer number.

Manufacturer's Phone Number--Manufacturer's phone number to contact the manufacturer directly.